At b8bet, your privacy is not an afterthought — it is built into everything we do. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We believe every b8bet player in Bangladesh deserves to know how their data is handled.
These cards summarise the most important points of our privacy approach. The full details are in the policy sections below — please read them carefully.
Every piece of data you send to b8bet — from your registration details to your payment information — is encrypted using industry-standard TLS protocols. Your data is never transmitted in plain text across our systems.
b8bet gives you full control over your personal data. You can request access to everything we hold about you, ask us to correct inaccuracies, or request deletion of your account data at any time by contacting our support team.
b8bet does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate the b8bet platform, process your transactions, and comply with legal obligations.
All b8bet player data is stored on secure, access-controlled servers. We apply strict internal access policies — only authorised personnel with a legitimate business need can access your personal information.
b8bet uses cookies to improve your experience on the platform. We only use essential and analytical cookies. We do not use third-party advertising cookies. You can manage your cookie preferences at any time through your browser settings.
In the unlikely event of a data breach that affects your personal information, b8bet will notify you promptly and take immediate steps to contain the breach, investigate its cause, and prevent recurrence. Your security is our priority.
b8bet is an online casino and sports betting platform operating at b8bet.pro, serving players primarily in Bangladesh. When this Privacy Policy refers to "b8bet", "we", "us", or "our", it means the b8bet platform and the company responsible for operating it.
As the operator of the b8bet platform, we act as the data controller for all personal information collected through our website and mobile app. This means we are responsible for deciding how and why your personal data is processed, and we are accountable for keeping it safe.
This Privacy Policy applies to all b8bet players, visitors to the b8bet website, and anyone who contacts b8bet through any channel including live chat, email, or social media. By using the b8bet platform, you acknowledge that you have read and understood this policy.
b8bet collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use our services, and occasionally from third parties such as payment processors and identity verification providers. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration form, KYC documents |
| Contact Data | Mobile number, email address | Registration form, account updates |
| Financial Data | bKash/Nagad account number, transaction history | Deposit and withdrawal requests |
| Verification Data | National ID, passport copy, selfie photo | KYC verification process |
| Technical Data | IP address, device type, browser, OS | Automatically via cookies and logs |
| Usage Data | Games played, bets placed, session duration | Automatically via platform activity |
| Communications Data | Support chat logs, email correspondence | When you contact b8bet support |
b8bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion).
b8bet uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The main purposes for which b8bet processes your personal data are:
b8bet processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:
b8bet does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with applicable data protection laws.
b8bet uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Here is how b8bet uses cookies:
b8bet does not use third-party advertising cookies or cross-site tracking technologies. You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the b8bet platform.
b8bet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and regulatory compliance |
| Transaction records | 5 years from transaction date | Financial record-keeping obligations |
| KYC documents | 5 years after account closure | Legal and regulatory requirements |
| Support communications | 2 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage logs | 12 months | Security monitoring and fraud prevention |
| Marketing preferences | Until you opt out or close your account | Consent management |
When your data is no longer required, b8bet securely deletes or anonymises it so that it can no longer be linked back to you. If you request deletion of your account, we will action this within 30 days, subject to any legal retention obligations that require us to keep certain records.
As a b8bet player, you have the following rights over your personal data. You can exercise any of these rights at any time by contacting us at [email protected]. We will respond to all valid requests within 30 days.
b8bet takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure.
While b8bet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your b8bet account and never share your login credentials with anyone.
b8bet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we conduct additional KYC checks before processing any withdrawal.
If b8bet discovers that personal data has been collected from a person under 18, we will immediately close the associated account, delete all related personal data, and return any deposited funds to the payment source where possible.
b8bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page.
For significant changes that affect how we use your personal data, b8bet will notify registered players via email or through an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how b8bet protects your information.
Your continued use of the b8bet platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using b8bet and contact us to request deletion of your account and personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or how b8bet handles your personal data, please get in touch with our team. We are committed to resolving all privacy-related matters promptly and transparently.
When contacting b8bet about a privacy matter, please include your registered username and a clear description of your query or request. This helps us locate your account and respond accurately. All privacy requests are handled confidentially by our dedicated data protection team.